Your privacy matters.
Last updated: September 2026
This Privacy Policy explains how OVER35 collects, uses, stores and protects personal information when you use over35.co and our dating introduction services. OVER35 is the responsible party for this processing and handles personal information in accordance with applicable South African data-protection law, including POPIA.
Information we collect
- Account information, including your email address and account identifier.
- Profile information, including your name, date of birth, city, gender, dating preferences and biography.
- Compatibility information about family, relationships, lifestyle, religion, values and preferences.
- Profile photographs and information about how you use OVER35.
- Messages you send to our support or safety team.
Why we use it
We use your information to create and secure your account, assess compatibility, provide introductions, communicate service updates, support members, prevent misuse and improve OVER35. Where information may reveal sensitive aspects of your life or beliefs, we process it with your consent and only for the purposes described here.
Who can see your information
Your profile information and selected photographs may be shown to potential introductions. We do not sell your personal information. We may share only what is necessary with trusted technology service providers that host or support OVER35, or where disclosure is required by law or necessary to protect someone’s safety.
Storage and international processing
Our technology providers may process information outside South Africa. We take reasonable steps to use providers and safeguards appropriate to the information involved. We retain account information while your account is active and for as long as reasonably necessary for legal, safety, fraud-prevention and operational purposes.
Your choices and rights
You may ask us to access, correct or delete your personal information, object to certain processing, withdraw consent where consent is the basis for processing, or lodge a complaint with South Africa’s Information Regulator. Withdrawing consent may prevent us from providing services that depend on that information.
Security
We use reasonable technical and organisational safeguards, including authenticated accounts, access controls and private photo storage. No online service can guarantee absolute security, so please use a strong, unique password and contact us immediately if you suspect unauthorised access.
Cookies and service data
OVER35 may use essential browser storage and similar technologies to keep you signed in, preserve onboarding progress, maintain security and operate the service. We will update this notice before introducing non-essential advertising or analytics technologies that require additional consent.
Contact us
For privacy questions or requests, email hello@over35.co. We may need to verify your identity before completing a request.